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Team Head (Director), Diagnostics IT Solutions Sup

Jobs at AquacultureTalent : Team Head (Director), Diagnostics IT Solutions Sup in Pleasanton, CA, United States - AquacultureTalent


  • As part of the the DIA IT department Management Team this position will contribute to the DIA IT strategy.


  • As part of the the DIA IT department Management Team this position will contribute to the DIA IT strategy.


Provides clear direction to and manages an organization of managers and professionals to ensure achievement of objectives by creating:

  • Clear performance and development plans, rewarding performance and contributing to the talent pipeline of the function
  • An environment of teamwork within the team
  • Ensures the right people are in the right jobs and build/develop first-line managers


  • Understands and takes ownership for the wider Global Diagnostics IT agenda and engages managers and employees to further pro-actively communicate/cascade key priorities of the organization and required accountabilities within the team.
  • Proactively communicates/cascades priorities of Roche, Informatics and own area of responsibility
  • Establishes an environment where open two way communication and learning is possible


  • Plans, organizes and manages the performance of team members and where necessary initiates corrective actions to cover short-falls in performance and capability
  • Drives efficiency by utilizing globally harmonized processes including implementing a common process framework like ITIL (Information Technology infrastructure library)standards, in support of the overall service management vision, if a part of this organization.
  • Ensures that defined working processes and standards (Corporate, Diagnostics and Informatics) are followed within the area of responsibility
  • Manages a global budget


  • Ensures the department is adequately resourced, focused on priorities, and manages interfaces in order to achieve its purpose.
  • Actively ensures a part of the entire lifecycle of the technical solution is actively managed from creation, throughout operations and enhancements up to retirement based of the roles within their area of responsibility.

Main requirements

  • 5-10+ years appropriate experience with proven track record of running high performing environments in multiple technical or business domains
  • 3–5+ years international experience
  • Experience in managing change initiatives
  • Delivery experience - Large project / program and/or large Maintenance and Support roles
  • Led multi-national teams, also in a virtual environment
  • Customer, quality, cost and delivery focused
  • Ideally lived and worked outside home country of origin
  • Excellent coordination and organizational skills
  • Innovative
  • Strong communication skills,
  • Inspiring and empowering leadership style.
  • Energy and drive with the commitment to implement change internationally
  • International mindset with clear goal orientation
  • Appropriate management experience in which the following occurred:
  • Managed peer-to-peer relationships with other parts of a Global IT organization
  • Managed the development of people in line with the strategy of the organization reporting to him/her
  • Demonstrated ability to deal with management issues (scope, time, cost, quality, risk, team).
  • Set up delivery capabilities focusing on the customer’s needs
  • Managed financial resources to meet goals
  • Cooperation across geographic boundaries
  • Has implemented high performance culture
  • Demonstrated customer orientation in a Global IT environment

Nice to have


  • Bachelor’s degree in engineering or business field or equivalent and/or relevant combination of experience and training
  • Expert knowledge in area of expertise and preferably a broad IT experience
  • Project Management (PMI preferred).
  • Industry recognized certifications in the relevant area a plus.
  • ITIL knowledge, ITIL Foundation certification preferred.

Special Requirements

  • Fluent English reading, writing, listening and speaking skills
  • Flexibility to travel for up to 25% of the time

We offer